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Solutions and Products
Customer Management Solutions

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VLS (Voice Logger System)

Whether your business is big or small, there are some thingsyou cannot overlook; quality control, verification and liability issues. You have to deploy recording facility in order to maintain your Service Level Agreement (SLA).

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e-CentriX Complaint Handling

This system enables you to not only capture the issues but helps you standardize and simplify the resolution process for every single issue you could ever imagine. It automates and streamlines your work so that not only will you improve customer service and increase client retention, but you can reduce the internal cost of issue handling at the same time. Plus, the root cause analysis will help you eliminate costly
repetitive issues and turn complaints into real business advantage.

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e-CentriX CMS ( Collection Management System)

The system will track all payments that have been received and all adjustments that have been made.In addition you canmonitor all payment dues and automated.

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